Billing & payments
Billing, Payments and Compliant E-Invoicing
Invoice at the point of care, take payment in whatever form it arrives, and close the month without a reconciliation marathon between the diary, the till and the accountant's spreadsheet.
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Tax invoice · INV-2024-0413
Patient: K. Rahman
- Crown fitting · tooth 26×12,400
- Composite filling · tooth 16×2900
- Panoramic X-ray×1180
ZATCA e-invoice
- Subtotal
- 3,480
- VAT 15%
- 522
- Total
- 4,002 SAR
The problem
The month-end that takes three days
- Treatment happened in the clinical system and was invoiced somewhere else.
- Doctor commission is recalculated by hand every month, and disputed most months.
- Part-payments are tracked in a notebook, so the outstanding balance is an estimate.
- Compliance formatting is somebody's manual step, which means it is occasionally missed.
What it does
Billing, Payments and Compliant E-Invoicing
Procedure-level pricing and price lists
Prices attach to procedures, with per-branch and per-insurer price lists, discounts and part-payments handled as first-class cases rather than as adjustments someone remembers to make.
Automatic doctor rates and commission
Commission calculates from the work actually recorded, with its own audit trail. The end-of-month conversation with an associate starts from a shared number instead of two spreadsheets.
Built-in ZATCA e-invoicing
Practices operating under Saudi requirements get compliant e-invoicing inside the billing flow, with full invoice logs. Standard invoicing — pricing, VAT, discounts, part-payments — works in any market.
Your own document designs
A designer for invoices, prescriptions and lab orders: logo sizing, header colour, per-element fonts, footer position, QR size, with a live preview. Print language is set independently of the interface language, so an Arabic-speaking front desk can print an English invoice.
Expenses and cash flow
Expense tracking with income-versus-expense and cash-flow reporting, so the revenue number and the money-in-the-bank number are produced by the same system.
What changes
The invoice follows the treatment automatically
Billing stops being a second, parallel record of what happened in the clinic.
Commission disputes get shorter
Both sides are looking at a calculated figure with an audit trail behind it.
Outstanding balances are a number, not a feeling
Ageing reporting on outstanding balances means you know who owes what, and for how long.
Common questions
Is ZATCA e-invoicing really built in, or is it an integration?
Built in, with invoice logs. That said, ZATCA wave criteria and thresholds have changed repeatedly — confirm your clinic's current obligations with ZATCA or your accountant. We can show you the mechanics; we are not your tax advisor.
We are not in Saudi Arabia. Is the billing module still useful?
Yes — everything except the ZATCA-specific parts is market-neutral: pricing, VAT, discounts, part-payments, commission, expenses and cash flow. ZATCA is an addition for practices that need it, not a requirement to use the module.
Can we design invoices that match our branding?
Yes. The document designer covers logo, colours, fonts, footer and QR placement with a live preview, across invoices, prescriptions and lab orders.
Read more on this
ZATCA E-Invoicing for Dental Clinics: What Phase 2 Actually Requires
Phase 2 turns invoicing from a printing task into a systems integration. Here's what changes for a dental clinic, the difference between patient and insurer invoices, and what to check before your wave arrives.
Production Is a Promise. Collections Are the Cash.
A full schedule can still leave the clinic short on cash if payments are slow, balances age and reconciliation depends on manual follow-up. Here's how to tighten the workflow.
What a Doctor's Percentage Actually Costs You Per Hour
A revenue share looks like a simple number until you divide it by chair time. How to work out what each arrangement really costs, and why the highest-producing doctor is not always the most profitable.
See this module with your own data
We'll walk your scenarios through the live product — and tell you honestly if PDental is the wrong fit.
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