Clinic website
Your Own Patient-Facing Website and Online Booking
An online booking that arrives as an email somebody retypes into the diary is not online booking. Your clinic gets a live public site connected to the same system, so a booking becomes an appointment without a human in the middle.
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Wed 13 MarchLands in the clinic calendar — nobody retypes it
The problem
The gap between your website and your diary
- Booking requests arrive by email or form and get retyped, with the errors that implies.
- The website says you are open on Saturday; the diary disagrees.
- Updating services or prices on the site means going back to whoever built it.
- Patient reviews and feedback are collected somewhere that never reaches your reporting.
What it does
Your Own Patient-Facing Website and Online Booking
A clinic website you control
Services, gallery and FAQ pages edited from the same admin as the rest of the platform, so a price change or a new service does not require a developer.
Booking that lands in the real calendar
An online booking becomes an appointment in the scheduling module directly — no retyping, and no window where the site offers a slot the diary has already filled.
Widget, WordPress plugin or iframe
If you already have a site you like, keep it: booking embeds into an existing site through a widget, a WordPress plugin or an iframe rather than requiring you to move.
QR codes for chairside use
Codes for check-in, reviews and patient forms, so the step that used to involve a clipboard involves a phone.
Feedback into satisfaction reporting
Collected feedback feeds the same reporting as the rest of the platform rather than sitting on a third-party review page you cannot analyse.
What changes
Bookings stop being transcribed
The retyping step disappears, and so do the appointments lost in it.
The site stops going stale
Because the people who know what changed can change it themselves.
Feedback becomes data
Satisfaction is reportable alongside everything else rather than being a star rating you read occasionally.
Common questions
We already have a website. Do we have to replace it?
No. The booking widget, WordPress plugin and iframe options exist exactly so you can keep the site you have and connect the booking to the real calendar.
Is the clinic website the same thing as this site?
No — and it is worth being clear. This page is PDental's own marketing site. The clinic website is a product feature: a separate patient-facing site that your clinic gets and controls.
Can patients see their own records online?
The public site covers services, booking, forms and feedback. What a patient can see of their own record is worth walking through on the demo against how you want it to work.
Read more on this
A Booking Someone Has to Retype Is Not an Online Booking
Most clinic websites generate enquiries, not appointments. The difference is whether the booking lands in your calendar or in an inbox someone copies from — and that gap is where patients are lost.
The Modern Dental Patient Experience Is an Operations Problem
Patients judge the whole journey: booking, reminders, waiting, explanations, payment and follow-up. Improving experience starts with fixing the handoffs.
See this module with your own data
We'll walk your scenarios through the live product — and tell you honestly if PDental is the wrong fit.
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